It’s 7:00 am. You are asleep and there is a sudden knock on the door. Behind the door are your parents, who came to have breakfast. In your fridge: bread, milk (pasteurised!), juice, and a jar of jam. To answer, what will you open first?
Chances are that you have seen this riddle on Facebook – you probably even know the answer. But most people get it wrong. When it comes to things that we do every single day, the process becomes so intuitive that it is incredibly challenging to document without making an error or missing a step.
The first step to automation is to record the business process, and in the past, this has been a slow and arduous process. People often made mistakes, because they would forget a minor step or not realise they should include a particular detail. While we know that RPA has incredible implications to automate manual and repetitive tasks in areas like bookkeeping, the old saying “garbage out, garbage in” still holds true! Inaccurate data input leads to inaccurate processes being replicated, glitches that need to be fixed, extra time and extra cost.
I know from experience how hard it is to write click instructions, where you document every minute detail of a manual process. So I was over-the-moon when I heard about AM Muse, the latest from our innovation partner, Another Monday. AM Muse is the first and only process tool that follows every move that a user makes on the computer and charts it ready for automation. No time-consuming documentation of processes, no loss of critical process information… The result?
A next-generation RPA tool that accelerates the automation journey by 48%
That is right, it almost halves the time it takes to automate a manual process. We are incredibly excited about the implications of this development, which will accelerate the implementation of automated systems within the health industry.
Here at Alphalake, we know that breaking the mould and driving innovation in healthcare takes visionary thinking, and that is precisely what Another Monday is delivering as it speeds ahead with this latest development.